“The PHCC Health Literacy Hub is your trusted source for easy-to-understand health information, resources, and tools. Our goal is to empower patients, families, and healthcare professionals to make informed health decisions and improve communication across care settings.”

Understanding Health Literacy

• “Health literacy is the ability to find, understand, and use health information to make the right decisions about your care.”
• Why it matters:
• For patients and families: safer care, fewer mistakes, and confidence in managing health at home.
• For healthcare providers: clearer communication, stronger trust, and better outcomes.
• PHCC’s role: commitment to embedding health literacy in every service and every patient interaction.

Patient Resources

• Easy-to-Read Guides: Simple guides on common health conditions such as diabetes, hypertension, asthma, and child health.
• Medicines Made Simple: How to read prescriptions, follow instructions safely, and ask the right questions.
• Using PHCC Services: Step-by-step guidance on booking appointments, getting referrals, and accessing virtual health services.
• FAQs & Myths: Clear answers to common questions and “myth vs fact” explanations on topics like vaccines, healthy eating, and preventive care.

Digital Health & Telehealth

• Information on how to access PHCC’s virtual health services.
• Practical tips for using digital tools to manage health, track appointments, and access prescriptions.
• Guidance on the benefits of digital health for convenience and safety.

For Healthcare Professionals

• Training resources to support clear communication with patients.
• Best practices for embedding health literacy in clinical care.
• Quick tips for everyday use: plain language, teach-back, avoiding jargon.
• Access to PHCC health literacy guidelines and frameworks.

Health Literacy Toolkit

• Printable fact sheets and brochures.
• Infographics and videos designed to make health information easier to understand.
• Interactive tools for staff and patients to assess and improve health literacy skills.

Community Engagement & Feedback

• Space for surveys and feedback forms so patients can share their views.
• Stories and testimonials from patients and families about their healthcare journey with PHCC.
• Information on upcoming events, campaigns, and community initiatives that promote health literacy.

Policies & Research

• PHCC’s Health Literacy Framework and key policy documents.
• Research reports and studies on health literacy in Qatar and internationally.
• Academic collaborations and publications linked to PHCC’s role in advancing health literacy.

Expected Impact

• Empower patients with easy-to-understand health information.
• Strengthen patient–provider communication.
• Increase the use of digital health tools and services.
• Equip PHCC staff with resources to support health literacy in daily practice.